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SMS Terms & Conditions

SMS Consent Communication:

The phone numbers you collect as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If customers consent to receive SMS messages, they may receive communications such as:


Example: "Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

  • Appointment reminders (if applicable)

  • Follow-up messages (if applicable)

  • Billing inquiries (if applicable)

  • Promotions or offers (if applicable)

3. Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may send up to [X] messages per week related to [appointments, billing, etc.].
 

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

 

4. Potential Fees for SMS Messaging:

Be aware that standard message and data rates may apply, depending on the recipient’s carrier’s pricing plan. These fees may vary for domestic and international messages.

5. Opt-In Methods:

Customers may opt in to receive SMS messages via: Verbally, during a conversation

 

6. Opt-Out Methods:

Customers can opt out at any time by replying "STOP" to any SMS message. Alternatively, they can contact you directly to be removed from the messaging list.

7. Help:
If customers are experiencing issues, they can reply with "HELP," or you can provide them with direct assistance via a contact link or phone number.

 

8. Standard Messaging Disclosures:

Message and data rates may apply.


You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms & Conditions] pages.
Message frequency may vary.

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